FAQs
1. Do you offer medical advice?
No. We do not provide medical advice, diagnoses, or treatment plans. All content on this site is for educational purposes only. Please consult with a qualified healthcare provider before using any herbal products, especially if you are pregnant, nursing, taking medication, or have a health condition.
2. Are your products FDA-approved?
No. Our herbal and supplement products are not evaluated by the U.S. Food and Drug Administration (FDA) and are not intended to diagnose, treat, cure, or prevent any disease. Always use herbal products responsibly and under guidance when needed.
3. When will my order ship?
Orders are typically processed and shipped within 2–4 business days. You’ll receive a confirmation email with tracking details once your order has shipped.
4. How long does shipping take?
Delivery times vary depending on your location and the shipping method selected at checkout. Standard shipping within the U.S. generally takes 3–7 business days after your order is processed.
5. Do you ship internationally?
No – Currently, we only ship within the United States. We hope to expand in the future.
6. What is your refund policy?
Unopened physical products can be returned within 30 days. Digital products are non-refundable once accessed or downloaded. Visit our Refund Policy page for full details.
7. I didn’t receive my digital product — what should I do?
First, check your email (including spam/junk folders) for the download link. If you still can’t find it, contact us at Support@AumNiiOrganic.com with your order number, and we’ll make sure you receive it promptly.
8. How should I store my herbal products?
Keep herbs and supplements in a cool, dry place away from direct sunlight. For maximum shelf life, ensure containers are tightly sealed after each use.
9. Can I use your products while pregnant or breastfeeding?
Some herbs may not be safe during pregnancy or while nursing. Always consult your healthcare provider before using any new herbal product during this time.
10. Do you offer wholesale or bulk orders?
If you’re interested in bulk or wholesale purchases, please reach out to us at Support@AumNiiOrganic.com with your request and we’ll get back to you with more information.
12. Do you have an affiliate program?
Yes! If you love our products and want to share them with your community, you can earn commissions through our affiliate program. To apply or learn more, contact us at Support@AumNiiOrganic.com.